Middle East Business: RouteQ empowers BloomingBox to offer delivery service – Gulf Digital News

Middle East Business: RouteQ empowers BloomingBox to offer delivery service – Gulf Digital News

RouteQ, a provider of cloud-based, AI-driven solutions for route planning, has announced that Dubai-based online gifting platform, BloomingBox, has leveraged RouteQ’s route-optimization and track-and-trace solutions to enhance last-mile delivery operations, reduce costs, improve customer satisfaction, and spur business growth.

Launched in 2018 by UAE-based entrepreneurs Tariq Abu Samra and Jaya Arunasalam, BloomingBox is an online gift platform specializing in same-day delivery of premium products including flowers, plants, cakes, boxed confectionery, hampers and a range of other high-end items. The company has seen exponential year-on-year growth since its founding and currently offers same day delivery across the seven Emirates with an additional bullet service offered to customers within Dubai, a statement by the company said.

“All aspects of our world are digital-first now,” said Jaya Arunasalam, Managing Partner at BloomingBox. “If you don’t stand out and if you are unable to deliver exceptional and memorable customer experiences every time, it is all too easy for customers to swipe you off screen and forget about you. In the UAE, the surge in demand for online retail has led to a hyper-competitive market in which we all must constantly devise ways of differentiating ourselves in order to stand out from the crowd. At BloomingBox, we