Riverbed launches aternity sentiment to deliver the most comprehensive digital employee experience solution

Riverbed launches aternity sentiment to deliver the most comprehensive digital employee experience solution

Aternity Sentiment captures feedback through flexible survey components, including Net Promoter Score® (NPS)[1], to provide enhanced view of user engagement and productivity

Dubai, United Arab Emirates: Riverbed, the leader in unified observability, today announced the launch of Aternity Sentiment. The addition of Sentiment to Alluvio AternityTM optimizes the digital experience by correlating employee sentiment to application and device performance, enabling organizations to pinpoint user experience issues and take prescriptive, targeted actions that increase productivity and employee satisfaction, service quality and business performance.

Understanding outcomes of critical IT projects on the overall digital experience requires receiving timely feedback from the actual user perspective. To effectively gauge user satisfaction, and increase response rates to capture the workplace digital employee experience (DEX), Aternity Sentiment enables organizations to deploy customizable surveys to targeted user groups across multiple devices and locations. Aternity Sentiment captures feedback through flexible survey components, including Net Promoter Score® (NPS)1, an industry standard scale for measuring customer satisfaction, to provide organizations with an enhanced view of user engagement and productivity, resulting in improved business performance. By tightly correlating objective and subject metrics through Sentiment, the Alluvio Aternity DEM (digital experience management) solution provides the full picture of the digital experience, including, nuanced remediation