SEWA Digitally Transforms with SAP to Deliver Smart Solutions for Customers and Employees

SEWA Digitally Transforms with SAP to Deliver Smart Solutions for Customers and Employees

Sharjah Electricity, Water and Gas Authority (SEWA) has announced its successful digital transformation powered by global technology company SAP SE. By implementing a comprehensive portfolio of SAP solutions including enterprise resource planning (ERP), HR management and industry-specific applications, SEWA will automate business processes, increase efficiencies and visibility over all areas of operations, and enhance services to employees, customers and partners.Among the solutions that have been deployed are SAP S/4HANA, an ERP solution, industry specific modules such as IS Utilities, SAP Asset Manager, SAP Business Technology Platform, and for human resource management, SAP SuccessFactors. As the first utilities organization in the UAE running live on SAP S/4HANA, the implementation was exceptionally accelerated and leveraged SAP Model Company for Utilities. The project also aligns SEWA with UAE government’s digitalization strategy and includes integration with government entities such as Digital Sharjah.H.E. Abdullah Abdul Rahman Muhammad Obaid Al Shamsi, Director-General of SEWA, commented, “The digital transformation is in line with SEWA’s motto of being ‘reliable, efficient and sustainable’ in all our actions. Leveraging SAP’s advanced technologies and global best industry practices, this transformation ensures we continue to enhance our services, increase efficiency, and attain the highest possible quality and safety standards. The benefits of