Smart Dubai Launches Report Titled ‘COVID-19: City Experience Resilience and Impact Report’

Smart Dubai Launches Report Titled ‘COVID-19: City Experience Resilience and Impact Report’

Smart Dubai Launches Report Titled 'COVID-19: City Experience Resilience and Impact Report' | Businessliveme.com - Business News Middle East

H.E. Dr Aisha Bint Butti Bin Bishr



Smart Dubai has published a report titled 'COVID-19: City Experience Resilience And Impact Report', which offers a holistic view of the impact caused by the COVID-19 outbreak and outlines its effects on smart services.

The report is an initiative from Smart Dubai and aims to facilitate the formulation of a post-COVID-19 strategy, as per the directions of the wise leadership. It was compiled by the Happiness Agenda team at Smart Dubai, in collaboration with Smart City Specialists represented by both the Smart City Experience (focusing on city services) and Work Environment Specialists (focusing on human resources). They represented 20 government, semi-government, and private sector entities. The study focused on three different subjects: employees, corporate operations, and services provided to customers and employees alike. 

The Dubai Government demonstrated a high level of resilience in response to the COVID-19 pandemic, the report revealed, which has helped the emirate avoid any reduction in the quality of experiences and services being offered to residents and visitors. On the contrary, some of these services saw marked improvement. The study went