TAMM launches new ‘digital agent’ service for customers in Abu Dhabi

TAMM launches new ‘digital agent’ service for customers in Abu Dhabi

ABU DHABI - Abu Dhabi Government Services Ecosystem, TAMM, today expanded its "TAMM Cares" initiative with the introduction of the "TAMM Digital Agent" service to help improve the digital experiences for consumers in the Emirate.The service was rolled out to support customer segments that aim to complete digital government services using digital channels from their homes or offices. A dedicated agent guides and supports the customer in consuming the government service efficiently, smoothly, and with confidence.The introduction of the "Digital Agent" comes under the supervision of the Higher Committee of the Digital Government and is aligned with its efforts in activating a digital transformation governance framework in Abu Dhabi, providing new concepts of government services, and moving towards a digital future.Commenting on the launch of the new service, Ali Rashid