Tokio Marine strengthens digital capabilities to facilitate growth in UAE

Tokio Marine strengthens digital capabilities to facilitate growth in UAE

Tsuyoshi Yamasaki, general manager of Tokio Marine Insurance UAE, says the company is focused on becoming the region's leading global insurer by expanding new lines of business and strengthening existing operations

Published: Fri 26 May 2023, 3:57 PM

Tokio Marine Insurance, one of the world's oldest and leading insurance groups, has announced several initiatives to strengthen its digital capabilities in the UAE. The company is investing heavily in new technologies to improve underwriting capabilities, claims processing and customer service.

"We are committed to our customers, providing them with the best possible insurance experience," said Tsuyoshi Yamasaki, General Manager of Tokio Marine Insurance in the UAE. "By investing in digital capabilities, we can deliver a more personalized and efficient service to our customers."

One of the key initiatives is the launch of a revamped customer portal that will allow customers to purchase and manage their policies online. The portal will provide customers with access to a variety of features, including easy access to their policy details, make payments and report claims.

Tokio Marine is enhancing their customer services by using artificial intelligence and machine learning for automated claims processing, providing customers with superior services whenever the need arises.

These initiatives are part of Tokio Marines' broader strategy