UAE: ‘Jassas’ AI to track and report digital services status

UAE: ‘Jassas’ AI to track and report digital services status

The Ministry of Climate Change and Environment revealed the launch of the "Jassas" system to monitor and track technical malfunctions of its digital services using artificial intelligence, which was developed by a team of Emirati experts from the Information Technology Department in the Ministry.

The system will also work on developing itself autonomously to be able to solve technical malfunctions automatically and without human intervention in the future.

The Jassas system is one of the artificial intelligence systems that work on detecting and automatically revealing technical malfunctions that may face the users of the Ministry of Climate Change and Environment. The importance of the system lies in detecting technical malfunctions as soon as they occur and informing the specialists in the Ministry's Information Technology Department to handle them, which saves more time and effort in reporting and solving such malfunctions proactively, where the number of transactions is no less than 200,000 requests annually.

Mohammad Saeed Al Nuaimi, Acting Undersecretary of the Ministry of Climate Change and Environment, said: "The (Jassas) system reflects the Ministry's keenness to develop and adopt the latest modern technologies in the field of artificial intelligence in order to keep pace with global technological developments in this promising field with