UK air traffic control service says technical issue ‘identified and remedied’

UK air traffic control service says technical issue ‘identified and remedied’

The technical issue had caused widespread disruption across Europe to flights using UK airspace

By Reuters Published: Mon 28 Aug 2023, 6:42 PM Last updated: Mon 28 Aug 2023, 7:14 PM

Flights using UK airspace were delayed or cancelled for several hours on Monday due to what Britain's National Air Traffic Service said was a technical issue that it had now identified and remedied.

NATS earlier had to restrict the flow of aircraft and manually input flight plans after the issue affected its system’s ability to automatically process flight plans, with airlines and airports warning of delays and cancellations.

"We have identified and remedied the technical issue affecting our flight planning system this morning. We are now working closely with airlines and airports to manage the flights affected as efficiently as possible," NATs said in a statement.

"Our engineers will be carefully monitoring the system’s performance as we return to normal operations."

Earlier, Irish air traffic control provider AirNav Ireland said the issue, which struck during a public holiday in parts of Britain, was resulting in "significant delays for flights across Europe that are travelling to, from or through UK airspace".

A spokesperson for London Heathrow, the busiest hub in western Europe, said the airport was working