EgyptAir Duty Free transforms traveler’s retails experience by successfully going live with SAP S/4HANA

EgyptAir Duty Free transforms traveler’s retails experience by successfully going live with SAP S/4HANA

ECS and EgyptAir Duty-Free announced the successful go-live of SAP S/4HANA and GK Point-of-Sale (POS) system to improve its retail operations, inventory management, and customer experience.

With SAP S/4HANA and GK POS, EgyptAir Duty-Free can now process sales transactions more efficiently and accurately, with real-time inventory tracking and replenishment. The system's advanced analytics and reporting capabilities provide EgyptAir Duty Free's management team with data-driven insights to optimize performance, improve product assortment, and increase revenue. The GK Point-of-Sale System is now operating in 90 of the Egypt Duty free Outlets.

"We are excited to announce the go-live of SAP S/4HANA and GK POS, which is a significant milestone in our digital transformation journey," said SAP Project Manager at EgyptAir Duty Free. "The new system will enable us to offer our customers a seamless shopping experience and enhance our operational efficiency, which will strengthen our position in the competitive travel retail industry."

The implementation of SAP S/4HANA and GK POS was carried out by ECS a leading technology services provider in SAP solutions and retail systems. The project team worked closely with EgyptAir Duty Free's IT and business departments to ensure a smooth transition to the new system.

"We are proud to have partnered with EgyptAir