Qatar Airways recognised with new ‘World Class’ rating; named ‘2022 Five Star Global Airline’

Qatar Airways recognised with new ‘World Class’ rating; named ‘2022 Five Star Global Airline’

Qatar Airways has earned the title of ‘World Class’ airline and named ‘2022 Five Star Global Airline’ at the APEX/IFSA Awards, in addition to securing two additional awards including APEX Passenger Choice Awards for Best Food & Beverage and Best Seat Comfort.

Throughout the pandemic, the airline has been recognised for its continued emphasis on innovation and an unparalleled commitment to creating the most premium passenger experience in the industry.

The ‘World Class’ rating – created in collaboration with aviation guest experience consultancy Yates and Partners to recognise excellence across a range of different metrics – was announced as a new “North Star” for airlines at the 2021 APEX/IFSA EXPO.

These metrics focus on the issues that twenty-first century travellers are most concerned about, from safety, well-being and sustainability to superior service, brand integrity, space and comfort, customer recognition and relevance of cuisine.

To receive a ‘World Class’ rating, airlines must undergo extensive audits by industry professionals who rate every aspect of the guest experience over many flights, in every class. Qatar Airways was recognised for its “ultimate quality and detail management, generous space and seat concepts and guest experience innovation,” as well as “outstanding service, impeccable dish presentations and distinctive