Qatar Tourism signs MoU with Qatar Rail – The Peninsula

Qatar Tourism signs MoU with Qatar Rail – The Peninsula

Doha: Qatar Tourism signed a Memorandum of Understanding (MoU) with Qatar Railways Company (Qatar Rail). Furthering Qatar Tourism’s Service Excellence programme, this MoU outlines the partnership, whereby Qatar Rail’s customer facing staff will be trained in order to streamline customer service and maintain the highest standards for the same, providing for the onsite placement and dissemination of touristic information.

Chairman of Qatar Tourism, and Qatar Airways Group Chief Executive H E Akbar Al Baker, stated: “We are pleased to partner with Qatar Rail as we further our promise of promoting Service Excellence across consumer touchpoints in Qatar. As we prepare to welcome the world to Qatar, Service Excellence places the consumer at the heart of our offerings, working closely with partners such as Qatar Rail to provide seamless experiences while showcasing Qatar’s award-winning hospitality.”