Qatar Tourism unveils 1st national tourism training program ‘Qatar Host’

Qatar Tourism unveils 1st national tourism training program ‘Qatar Host’

Qatar Tourism (QT) has launched its ‘Qatar Host’ tourism training program in order to train all frontline professionals who directly or indirectly interact with visitors.

As part of its Service Excellence Academy, Qatar Tourism has worked with a consortium of global industry experts to develop the ‘Qatar Host’ tourism training program for the country.

Furthermore, the first online tourism training program in Qatar will train frontline professionals, such as hotel concierge staff, mall security, and restaurant waiters, with the relevant skills and knowledge to deliver Service Excellence to international and domestic visitors.

According to the statement, “An engaging online learning platform, it offers users the possibility to learn at their own pace on any device. The platform demonstrates how such frontline staff – who engage with visitors – may enhance the visitor experience and exceed expectations in every encounter.”

The initiative is part of the Service Excellence program, which builds on Qatar Tourism’s strategy, to enhance the visitor experience at every touchpoint along their journey.

Mr. Akbar Al Baker

Chairman – Qatar Tourism

CEO – Qatar Airways “We are pleased to announce the launch of the ‘Qatar Host’ training program. The improvement of the visitor experience is intrinsic to our tourism strategy, an important element of the