DAMAC integrates latest technologies to enhance customer experience

DAMAC integrates latest technologies to enhance customer experience

Dubai, UAE : As part of DAMAC’s dedicated vision towards digitisation and commitment to listen to and address customer needs, the Company’s Technology Department has implemented a variety of new tech-features to simplify processes for DAMAC residents.

Entry into DAMAC towers and communities will become easier and more efficient with the roll out of VMS (Visitors Management System). Under VMS, there will no longer be any need to carry a physical access card. Personal identification documents such as Emirates IDs or passports can be linked to the entrance gate, automatically granting residents or visitors access to the building or neighbourhood. Additionally, residents can send visitors a digital QR code which can also grant access to entry.

In November 2021, VMS was successfully rolled out in Upper Crest Tower. Suburbia, Ocean Heights and Paramount Towers are next in line to implement this technology.

Additionally, DAMAC has introduced ANPR (Automatic Number-Plate Recognition) which automatically links to residents’ vehicle number plates granting them access to parking garages. Residents can register their vehicles through the DAMAC Living App, in just few quick steps and no longer need to worry about carrying around access cards. This enhancement further eliminates costs for issuance and loss of access cards.

Under the