VFS Global wins the Dubai Quality Appreciation Award 2021 for excellence in the service sector

VFS Global wins the Dubai Quality Appreciation Award 2021 for excellence in the service sector

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- Winning DQAA 2021 award demonstrates VFS Global’s continuous determination to enhance its service quality and excellence

VFS Global, the world’s largest visa outsourcing and technology services specialist for governments and diplomatic missions worldwide, has received the prestigious Dubai Quality Appreciation Award (DQAA) in the ‘Services’ category at Dubai’s Department of Economy and Tourism (DET) ’s 28th Business Excellence Awards. Zubin Karkaria, CEO, VFS Global Group, received the award on 23 March 2022 at the Meydan Hotel in Dubai, where His Highness Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Chairman of the Dubai Media Council, extended his congratulations to 39 businesses and establishments that were honoured at the ceremony.

VFS Global was assessed as a winner based on the RADAR Assessment Excellence Model used by the European Foundation for Quality Management (EFQM) and management evaluation method, which evaluates each company on nine criteria – viz. Leadership, Strategy, People, Partnership & Resources, Processes, Products & Services, People Results, Customer Results, Society Results and Business Results.

Zubin Karkaria, Chief Executive Officer, VFS Global Group, said, “We are honoured to have won this prestigious award for the 4th time in recognition of our consistent and continuous focus on service & process excellence and overall business