Dubai International gets ACI accreditation for accessible travel operations

Dubai International gets ACI accreditation for accessible travel operations

Rep.Image (Courtesy: Dubai Media Office)



Dubai International (DXB) has secured accreditation from the Airports Council International (ACI) under its Accessibility Enhancement Accreditation Program, a first-of-its-kind initiative that recognizes global airports’ commitment to accessible travel operations.

The certification acknowledges DXB’s ongoing prioritization of a safe and inclusive airport experience for passengers with both physical and hidden disabilities. This aligns with the 2019 ACI World General Assembly Resolution and the United Nations’ Convention on the Rights of Persons, which stipulates that all persons with all types of disabilities must enjoy all human rights and fundamental freedoms.

Through the launch of a phased, two-year plan that addresses and elevates the travel experience for People of Determination (POD), DXB has successfully proven its ability to provide an accessible and inclusive airport experience for passengers, airport workers, visitors and the elderly. This includes launching a travel planner for pre-travel preparation, designing an Autism Friendly Route, and implementing a large-scale training program.

Under the banner of ‘We all meet the world differently’, DXB’s innovative POD initiative contributes to Dubai’s vision of becoming the world’s leading disability-friendly city and drives regional and international awareness of travelers with physical and hidden disabilities.

Majed Al JokerCOO – DXB

“Dubai Airports remains committed to