‘This has sealed my decision to move to the UAE’: British tourist shares story of how a taxi driver returned her lost designer sunglasses

‘This has sealed my decision to move to the UAE’: British tourist shares story of how a taxi driver returned her lost designer sunglasses

Dubai: They were designer sunglasses, “worth quite a lot of money”, but British tourist Cara Reid who had just landed in Dubai couldn’t find them anywhere. When she realised they were missing, she frantically retraced her footsteps – the mall, the pharmacy, the restaurants she had visited … nothing. The only place left to check now was the taxi she took to the mall and a friend advised her to reach out to the Roads and Transport Authority (RTA). “Someone told me to check with RTA and even said that if you have left it behind in a taxi, you would get it back,” Reid told Gulf News. “The next day I raised the complaint with RTA. The service was impeccable, they were so efficient. They sent me a link that I had to fill out, which was a straightforward process,” she added. Three days later, she got an email from RTA – a link that she had to click “for an update on your lost your item”. Click. It had been found! “The driver was very kind and the whole experience was very smooth. He asked me where I was and came to give me back the sunglasses. I