Middle East Airlines adopts SITA’s cloud-based baggage reconciliation system

Middle East Airlines adopts SITA’s cloud-based baggage reconciliation system

Agile cloud systems that increase operational efficiency and reliability have helped expand the airport’s capacity to handle nine million bags per year

BEIRUT: SITA and Middle East Airlines – Air Liban (MEA) have renewed a technology contract and moved the airport's baggage reconciliation system (BRS) at Rafic Hariri International Airport - Beirut to the cloud, increasing operational efficiency. By adopting this technology, the airport and airline's operational costs will plummet with the server-less design that avoids on-site interventions to refresh, upgrade, maintain, and support multiple obsolete devices, such as servers.

By installing SITA Bag Manager’s cloud solution, the airport will have the capability to process around 9 million bags per year compared to three million bags in previous years without any significant equipment investment. By reducing the total cost of technology ownership and implementing solutions such as SITA Bag Manager, Rafic Hariri International Airport - Beirut is driving revenues up amidst industry recovery. Airports globally are looking to increase the volume of passengers and capacity and regain lost revenues from the pandemic, with baggage handling presenting a significant obstacle to overcome.

The cloud-based technology solution will be pivotal in reducing the number of mishandled bags and supporting quick repatriation of mishandled ones, leading