The top 20 airlines in the world, according to experts

  • Date: 29-Sep-2021
  • Source: Business Insider
  • Sector:Transport
  • Country:Qatar
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The top 20 airlines in the world, according to experts

And Qatar Airways maintained its number one ranking for the second year in a row and for the sixth time since 2001. UK-based announced the highly-anticipated 2021 World Airline Awards on Tuesday, considered the "Oscars of airlines." Awards were based on customer surveys collected for 23 months, from September 2019 to July 2021, and comprise a mix of more normal travel times and pandemic travel. While the pandemic caused some shifting of airline positions compared to 2019, a handful of core airlines still maintained the higher rankings. Branded as the Passenger's Choice Awards, in a survey and ranked specific aspects of the customer experience on a scale of one to five, including cabin service, COVID-19 response, ground/airport services, and the onboard product. Over 350 airlines were included in the survey results. for the sixth time since 2001, following by Singapore Airlines in second and Japan-based ANA All Nippon Airways in third. Qatar also secured five other awards, including , Best Business Class Seat, , World's Best Business Class Airline Lounge, and Best Business Class Onboard Catering. Singapore Airlines was awarded World's Best Airline Cabin Staff, World's Best First Class, , Best Economy Class Onboard Catering, and the . , Best