The top 20 airlines in the world, according to experts
The top 20 airlines in the world, according to experts
And Qatar Airways maintained its number one ranking for the second year in a row and for the sixth time since 2001. UK-based announced the highly-anticipated 2021 World Airline Awards on Tuesday, considered the "Oscars of airlines." Awards were based on customer surveys collected for 23 months, from September 2019 to July 2021, and comprise a mix of more normal travel times and pandemic travel. While the pandemic caused some shifting of airline positions compared to 2019, a handful of core airlines still maintained the higher rankings. Branded as the Passenger's Choice Awards, in a survey and ranked specific aspects of the customer experience on a scale of one to five, including cabin service, COVID-19 response, ground/airport services, and the onboard product. Over 350 airlines were included in the survey results. for the sixth time since 2001, following by Singapore Airlines in second and Japan-based ANA All Nippon Airways in third. Qatar also secured five other awards, including , Best Business Class Seat, , World's Best Business Class Airline Lounge, and Best Business Class Onboard Catering. Singapore Airlines was awarded World's Best Airline Cabin Staff, World's Best First Class, , Best Economy Class Onboard Catering, and the . , Best