Dubai Airports announces new initiative to provide a seamless travel experience for POD travellers with hidden disabilities – Dubai Airports announces new initiative to provide a seamless travel experience for POD travellers with hidden disabilities – Dubai Airp

Dubai Airports announces new initiative to provide a seamless travel experience for POD travellers with hidden disabilities – Dubai Airports announces new initiative to provide a seamless travel experience for POD travellers with hidden disabilities – Dubai Airp

Dubai, UAE: Dubai Airports is introducing a comprehensive new programme to ensure the delivery of a sector leading, inclusive, and seamless travel experience for all People of Determination (POD) with hidden disabilities that travel through Dubai International (DXB).

As part of Dubai Airport’s shared values ‘We all meet the world differently’, this new initiative will contribute to the UAE Vision 2021 and Dubai Plan 2021 vision for Dubai to be the world’s leading disability-friendly city and barrier-free community that empowers and welcomes all POD travellers. This new programme will roll out in two phases over two years and unite service partners across the DXB community to elevate the travel experience for passengers with hidden disabilities such as autism, chronic fatigue, and PTSD (post-traumatic stress disorder).

In an effort to integrate recognisable and accessible options for POD travellers, Dubai Airports will be introducing a travel planner for pre- travel preparation and an Autism Friendly Route, with a prioritised route through check-in, passport control, security check point and boarding, which can be availed when wearing the sunflower lanyard. Specially trained staff equipped to support POD travellers will be easily identifiable wearing sunflower pins, allowing for increased visibility, communication and support throughout the airport journey.

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