Flying business? Try Emirates’ new meal preorder service

Flying business? Try Emirates’ new meal preorder service

Emirates is launching an onboard meal pre-ordering service for passengers flying in business class, an innovative initiative that will ensure customers get their preferred meal choice every time as well as help to reduce food wastage. The service allows customers to preselect their hot main meal between 14 days and 24 hours in advance of their flight. Emirates said the initiative will be rolled out from July 25 on all flights between Dubai and London Heathrow, London Gatwick, and London Stansted. The Dubai-based carrier expects the service to enhance customer experience, improve time management and add another layer of insight into meal consumption onboard. Meal preordering will be added to the existing suite of AI-enabled customer preference tracking data and cabin crew reports, which facilitate menu planning and optimal food loading to deliver the premium ‘restaurant in the sky’ inflight dining experience. Up to 14 days before a flight, passengers will be able to browse the onboard menu on Emirates.com or the Emirates app and choose from a selection of regionally inspired dishes with locally sourced ingredients. Passengers can also pre-order special meals if required. plans to expand the meal preorder initiative to more routes and classes soon and is