Free rebooking for UAE-bound passengers without API approval

SourceKhaleej Times
CountryUnited Arab Emirates

India's budget carrier has offered passengers free date change for passengers who couldn't travel because they haven't received their advanced passenger information (API) approval. Air India Express made the announcement on its Twitter page on Wednesday, following mass rejections of passengers who were travelling from India to the UAE at immigration counters. The airline assured that rebooking will be free, and passengers will just have to pay the fare difference, if any. Neeraj Agarwal, consul for Press, Information, and Culture at the Consulate-General of India in Dubai, said: "Right now, we are facing less of these issues. Three to four weeks ago, several passengers could not board the flight to the UAE due to this API issue, which was mostly more...