Hala and Careem launch e-hailing services in Ras Al Khaimah

Hala and Careem launch e-hailing services in Ras Al Khaimah

Zainab Mansoor

Sunday 05 July 2020

Hala and Careem to provide the first e-hailing service in RAK

The Ras Al Khaimah Transport Authority (RAKTA) has partnered with Dubai Taxi's booking service Hala and ride-hailing app Careem to provide the first e-hailing service for taxis and limos in the emirate.

The service will offer customers several benefits, including knowing their rides ETA (estimated time of arrival), fare estimate and route upfront, along with their driver's details.

App booking also offers multiple payments methods, including cash, card, or in-app payments, while riders will automatically collect Reward points for each trip. The prices of Hala rides remain unchanged during peak hours as well.

Hala and Careem will be launching a pilot phase in Ras Al Khaimah until they increase their fleet, and will be available by mid-August 2020.

"This step comes from the authority's commitment to uplift the transport sector and ensure the provision of safe, reliable and smart transport services. It is in line with the authority's strategy of digital and smart transformation, to keep pace with the global transformation standards in the field of urban transport planning - whereby the aim is to facilitate movement of individuals around the city, reducing private car ownership,“ said Ismail Al Balooshi, director