Tech Is Enabling These 5 Shopper Trends. Is Retail Ready?
- Date: 09-Jun-2021
- Source: Forbes
- Sector:Retail
- Country:Middle East
Tech Is Enabling These 5 Shopper Trends. Is Retail Ready?
58% of U.S. retail sales are expected to be influenced by digital factors by 2023
The wheel may be one of humankind's greatest innovations, but keep in mind that it's what the tool can do – not the tool itself – that guides history.
This applies to high-tech inventions as well. Retailers thought digital shopping would forever alter consumer behavior, but actually, it's the implicit capabilities behind e-commerce that are feeding more widespread, and potentially daunting, change.
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