The Secret To Getting Five-Star Reviews

The Secret To Getting Five-Star Reviews

Reviews are a powerful way to market a business. Be it a small entrepreneurial venture or a large Fortune 50 enterprise, testimonials coming from happy customers build credibility and help you sell whatever it is you sell. Reviews are not just found on retail sites such as Amazon, Walmart and Target, and they also go beyond Yelp, Trip Advisor, Facebook, Google, and similar apps and platforms. There are industry forums where customers from all types of businesses leave comments and write about their experiences. Today's customers expect a better experience. And whatever the experience is, they talk about it. In some cases, they write about it, and the world gets to read what they are thinking. So, it makes perfect sense that any organization would want to create an experience that gets praise from customers. Five years ago I interviewed Danno Vivarelli of Starloop for an article about how to get hundreds of positive online reviews. As important as an online review was five years ago, it is even more important today. I recently reconnected with Vivarelli and we discussed more ideas, concepts and strategies to get you those coveted five-star ratings and reviews. Before I get into Vivarelli's concepts,