Zoom CFO explains how the company’s employees avoid work-from-home fatigue

Zoom CFO explains how the company’s employees avoid work-from-home fatigue

Zoom CFO Kelly Steckelberg said Wednesday she's well aware of the toll working from home can have on employees, and offered insight into how the company that's become synonymous with videoconferencing during the pandemic tries to prevent burnout among its own staff.

Steckelberg's comments on "Closing Bell" come after so-called Zoom fatigue attracted renewed attention earlier this week when Citigroup CEO Jane Fraser told employees she was banning internal video calls on Fridays. For many companies, it's now been about a year since the Covid crisis prompted them to adopt remote work.

"We certainly understand that being on video all day long can be challenging," Steckelberg said. "We spend a lot of time working with our own internal employees to help them understand how to optimize and take a break during the day."

Steckelberg said a way to get that reprieve could include taking one call or meeting per day during an outdoor walk. Another possibility, she said, is setting meetings for 25 minutes or 55 minutes instead of 30 minutes or an hour.

"That gives you that little break," Steckelberg said. "I think what we're all suffering from is that break we used to get just walking from room to room. Now, you jump