UNICEF Embraces Fintech To Improve Its Back Office and Donations Network Whilst Sharing Solution

UNICEF Embraces Fintech To Improve Its Back Office and Donations Network Whilst Sharing Solution

The solution brings together data to provide real-time insights that will help increase donations and improve back-office efficiencies. Based on Microsoft’s Dynamics 365 platform, it was originally developed for UNICEF NL, but has since been extended to all nonprofits and is expected to deliver sharing savings of up to €100million globally. The United Nations Children’s Fund (UNICEF) operates across 190 countries, saving lives, defending the rights of children and helping them to realise their potential from early childhood to adolescence. Private donors and volunteers contribute their time, resources and influence to support local UNICEF efforts in 34 countries around the world. Faced with outdated and expensive fundraising methods, UNICEF NL has formed a partnership with Microsoft’s Tech for Social Impact initiative and Avanade’s Tech for Social Good teams to overhaul its back-office operations and improve how it connected with donors. Leveraging Microsoft Dynamics 365 Customer Experience and Customer Insights, UNICEF NL’s financial, operational, and marketing data is now integrated into one cloud-based platform that provides real-time insights to give a better view of its donors. It also enables the creation of personalised communications to encourage people to become lifelong supporters and assist UNICEF with the roll-out of its programmes. “We