Refurbished Samsung service centre in Azaiba to improve customer experience

Refurbished Samsung service centre in Azaiba to improve customer experience

Samsung Gulf Electronics opened a refurbished state-of-the-art customer service plaza in Azaiba on Wednesday spread over 400sqmMuscat – Samsung Gulf Electronics opened a refurbished state-of-the-art customer service plaza in Azaiba on Wednesday. Spread over 400sqm, it will be staffed by a team of skilled engineers. While the brand boasts of minimum service time for its customers, the centre is expected to improve facilities  further. 

Operated by Samsung partner SARCO Oman, the new upgraded centre is designed to provide a modern customer service experience in line with global standards. The centre  offers comprehensive mobile and tablet repairs, software updates and mobile phone recycling services. 

“We are delighted to introduce our brand new customer service plaza in Oman, representing a major achievement in our unwavering dedication to delivering exceptional customer service. This cutting-edge facility not only provides comprehensive repair and update services but also fosters an environment for customers to discover our latest devices and enjoy enhanced customer experiences,” said Kiran Tewari, Director of Customer Service, Samsung Gulf Electronics.

A key aspect of the centre is a dedicated zone that provides customers an interactive space to explore and experience Samsung’s latest cutting-edge devices. To make the most of customers’ visits to the Experience Zone, Samsung