Ooredoo drives digital transformation, upgrades customer experience: Qatar

Ooredoo drives digital transformation, upgrades customer experience: Qatar

Ooredoot Group, leading ICT provider and techco, has announced new partnerships with Tech Mahindra - a leading provider of digital transformation, consulting and business re-engineering services and solutions - and Google Cloud technologies – global tech giant - that will see the company accelerate its digital transformation journey in six operating companies across its global footprint.

Powered by Google Cloud’s API Management Platform (Apigee), with Tech Mahindra as implementation partner, Ooredoo’s IT operations will be modernised by deploying a digital platform-based approach, which will greatly enhance performance and the digital offering, resulting in a significant upgrade in customer experience.

Sheikh Mohammed bin Abdulla Al Thani, deputy group CEO, Ooredoo, said: “As a part of our corporate strategy, we actively seek out and foster partnerships with like-minded entities that share our dedication to innovation and technology. Through these collaborations, we aim to elevate our offerings and unleash the full potential of our APIs, enabling us to provide unparalleled digital services to our customers.We are thrilled to join forces with Google Cloud and Tech Mahindra for this transformative project, as it will accelerate our digital transformation, elevate the customer experience, and strengthen our digital ecosystem across our operating companies.”

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