Dubai-Dhaka flight: 251 passengers stranded for over 10 hours due to technical issues

  • Date: 08-Oct-2023
  • Source: Khaleej Times
  • Sector:Technology
  • Country:UAE
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Dubai-Dhaka flight: 251 passengers stranded for over 10 hours due to technical issues

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Published: Sun 8 Oct 2023, 4:40 PM Last updated: Sun 8 Oct 2023, 4:47 PM

A Biman Bangladesh Airlines flight, originally scheduled to depart from Dubai at 12:05am (local time) on Sunday, experienced a technical issue, that caused the aircraft to be grounded. The problem was detected after all passengers had boarded the flight, just moments before it was scheduled to take off.

Speaking to Khaleej Times, Shakia Sultana, the regional manager for Dubai and Northern Emirates at Biman Bangladesh Airlines, said, "Flight BG348 was scheduled to fly out from Dubai International Airport to Dhaka at 12:05 am with 251 passengers and ten crew members. But due to some technical problem, the aircraft has been grounded."

Without providing specific details about the technical glitch, she said the engineers immediately attempted to resolve the problem. At 2 am, they officially declared an 'Air on Ground' (AOG) situation. "There's a 'part' that needs to be replaced to rectify the issue, and it is being transported from Dhaka," she added.

The 251 passengers were escorted to the airport lounge, where they were provided with breakfast and later offered refreshments at