Message for consumer protection department

  • Date: 19-Sep-2023
  • Source: Kuwait Times
  • Sector:Retail
  • Country:Kuwait
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Message for consumer protection department

By Dr Khalid A Al-Saleh

The consumer is not merely a buyer; they are a vital citizen and resident who deserves protection against exploitation that goes against our country’s core values. These values strive to ensure the overall security and wellbeing of everyone residing in Kuwait. One significant milestone in consumer protection came with the enactment of law 39/2014, which established the national committee for consumer protection, comprising 12 members from diverse sectors. The ministry of commerce went the extra mile by establishing a comprehensive department exclusively dedicated to consumer protection.

This department diligently oversees various aspects, even monitoring discussions on social media platforms to ensure consumer safety. What particularly interests me within the realm of consumer protection is item 3 of the law, which calls for the examination of proposals and recommendations submitted to the committee concerning consumer protection. I earnestly hope that my proposal reaches the esteemed members of the committee and the concerned department, and I extend my gratitude in advance for considering it.

Consumer exploitation in Kuwait has evolved beyond the conventional issues of commercial deception and price inflation. It has expanded into areas that demand a broader scope of consumer protection principles. As someone who has closely followed