Covid-19 impact: How should retail respond to the fourth industrial revolution?

Covid-19 impact: How should retail respond to the fourth industrial revolution?

As a society, we are unprepared for the changes coming our way in the Fourth Industrial Revolution (4IR).. The change, characterised by a fusion of technologies, is revolutionising the relationships between our physical, digital, and biological worlds.. A study of 10 AME markets, including the United Arab Emirates and Saudi Arabia, revealed up to 40 per_cent of respondents are shopping online more than before the novel coronavirus outbreak.. The UAE is the most advanced e-commerce market in the Middle East and North Africa - according to a joint study by Dubai Economy and Visa - revealing an estimated annual growth of 23 per_cent between 2018 and 2022.. To address the fundamental shift in the e-commerce sector, Majid Al Futtaim is bringing together its traditional ecosystem in the digital world and working in ways that reimagine the company's operations and offering to the customer..