Zain KSA signs agreement with Netcracker for cloud-based managed services

Zain KSA signs agreement with Netcracker for cloud-based managed services

WALTHAM, Mass.--(BUSINESS WIRE/AETOSWire)-- Netcracker Technology announced today that Zain KSA has extended its partnership with Netcracker by adding cloud-based Managed Services to its deployment of Netcracker Digital BSS, Digital OSS and Customer Engagement. Capitalizing on the great opportunities for collaboration, this complete end-to-end digital transformation project is one of the largest in the Middle East and marks another milestone for Zain KSA to expand its ecosystem, continue to deliver a superior customer experience and offer new 5G products and services.

Zain KSA will be able to leverage Netcracker’s extensive managed services offerings to support its existing deployment of Netcracker and third-party solutions and deliver a best-in-class digital experience to its customers. As a leading telecom operator and digital services provider, Zain KSA is investing in cutting-edge innovation to unlock high-value opportunities for customers by building on its digital offerings and further reducing time to market, thereby cementing its pioneering position in driving nationwide digital transformation to support Saudi Vision 2030 and contribute to transforming Saudi Arabia into a leading digital economy.

“We have been happy working with Netcracker and strengthening our collaboration by adding managed and support services on top of the existing solutions,” said Eng. Abdulrahman AlMufadda, CTO at Zain KSA.